By hygienic standards, since our products are cosmetic products for personal use, please note that we do not accept returns and do not make any refunds.

ALL SALES ARE FINAL.

Please note that colors may differ between the pictures shown on screen and the real product.

If there has been a mistake in your order or if damaged products have been delivered to you, please contact us at info@bz-lady.com within 5 days of delivery date to explain us the situation.

In case you have any allergy, we invite you to look closely at the ingredients list of each product before you complete your purchase.